Policies

Shipping & Return Policy

At YN Square, every order is made especially for you. Since all of our labels are personalized, we take the time to carefully print, inspect, and pack each order before shipping.

Shipping Policy

Processing time

All orders are processed within 3–5 business days after your order is confirmed.
During busy seasons (such as Back to School), processing times may be slightly longer. If this happens, we will notify you.

Shipping

Once your order has been dispatched, you will receive a shipping confirmation (and tracking details if available).
Delivery times may vary depending on your location and the shipping carrier.
Please ensure that your shipping address and contact information are correct when placing your order, as we cannot be responsible for delays caused by incorrect information.

Return & Refund Policy

Because every YN Square product is custom-made and personalized, we are unable to accept returns, exchanges, or refunds if:

You change your mind after placing the order.
The wrong customization details were provided by the customer.
You no longer need the product.

However, your satisfaction is important to us.

If your order:

Arrives damaged, torn, or broken during shipping.
Contains a manufacturing or printing defect.
Is incorrect due to an error on our part.

Please contact us within 48 hours of receiving your order, along with clear photos of the issue. After reviewing your claim, we will gladly provide a replacement or an appropriate solution at no additional cost.

We reserve the right to request additional information before approving a replacement or refund.

If you have any questions regarding your order, our customer support team is always happy to help.